Returns & Exchanges
RETURN POLICY - Online Purchases Only
If for any reason, you are not 100% happy with your Gumption items, we will gladly accept returns that meet four simple conditions. Any returns that do not meet any of our four return requirements will be shipped back to you.
1. Merchandise must be unworn and unwashed with the tags still attached.
2. Return must be shipped to us within 30 days of purchase, unless covered by our Special Holiday Returns policy*.
3. All returns must be made by emailing firstname.lastname@example.org and we will email you a pre-paid shipping label to mail back your item. Our systems cannot accept and process returns made from outside shipping methods.
4. Secret Society Sale items can fall in one of two categories: Most markdowns are returnable. However, some markdowns are final sale, if so it will be clearly stated on the product page.
5. Items ending in .99 can not be returned
Return amount will be credited back to the original form of payment. A $5 return shipping and processing fee will be deducted from your refund if you choose to be refunded to your original payment method. Please note that refunds may take 2-7 business days to post to your account.
At this time we are unable to process exchanges.
*Special Holiday Returns - Orders for eligible items placed after November 15th, will be eligible for return until January 15th.
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